Cookie Policy
Cookie Policy – WATCH MODS
Last Updated: February 2, 2026
This Cookie Policy explains how WATCHBRICK MOD uses cookies and similar tracking technologies on our website. We are committed to transparency and to protecting your privacy while providing a smooth and personalised online experience.
By using our website, you agree to the use of cookies as described in this policy.
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help the site remember your actions and preferences over time, improving usability and performance.
In addition to cookies, we may use similar technologies such as:
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Web Beacons / Pixels: Small image files used to track user interactions (for example, confirming that a purchase has been completed).
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Local Storage: Browser-based storage used to remember preferences such as currency or region.
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Tracking Scripts: Tools that help us analyse site usage and improve performance.
How We Use Cookies
We use cookies for a variety of purposes, including:
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Ensuring the website functions correctly
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Providing a secure checkout process
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Remembering your preferences
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Analysing site performance
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Delivering relevant advertising
To make this clear, we group cookies into the following categories:
Cookie Categories
1. Strictly Necessary Cookies (Always Active)
These cookies are essential for the basic operation of the website and cannot be disabled.
Purpose includes:
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Enabling secure login and checkout
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Protecting against fraud and security threats
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Keeping items in your shopping cart
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Allowing navigation between pages
These cookies do not store personally identifiable information and are usually session-based.
2. Performance & Analytics Cookies
These cookies help us understand how visitors use our website so we can improve functionality and user experience.
Tools we may use include:
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Google Analytics
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Shopify analytics services
Data collected may include:
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Pages visited
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Time spent on the website
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General usage patterns
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Technical performance data
All analytics data is aggregated and anonymised where possible.
3. Functional Cookies
Functional cookies allow the website to remember choices you make in order to provide enhanced features.
Examples include remembering:
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Your selected language or region
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Your preferred currency
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Login session details
If these cookies are disabled, some features of the website may not function as intended.
4. Targeting & Advertising Cookies
These cookies are set by our advertising partners to help deliver more relevant advertisements.
We may use services such as:
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Google Ads
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Meta (Facebook/Instagram)
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Other remarketing platforms
These cookies help:
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Measure the effectiveness of advertising campaigns
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Show you ads that are more relevant to your interests
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Limit the number of times you see the same advertisement
If you disable these cookies, you will still see ads, but they will be less personalised.
Third-Party Cookies
Some cookies on our website are placed by trusted third-party service providers, including:
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Shopify – for core store functionality and checkout
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Google – for analytics and advertising measurement
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Meta (Facebook/Instagram) – for advertising and conversion tracking
These third parties may collect and use information according to their own privacy policies.
User Control and Cookie Management
You have full control over how cookies are used on your device.
Cookie Consent Banner
When you first visit our website, you will be presented with a cookie consent banner allowing you to:
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Accept all cookies
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Reject non-essential cookies
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Customise your preferences
You can change your cookie preferences at any time through our cookie settings tool.
Browser-Level Controls
Most web browsers allow you to manage or block cookies via their settings.
For example:
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Chrome: Settings → Privacy & Security → Cookies
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Safari: Preferences → Privacy
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Firefox: Options → Privacy & Security
Please note that blocking certain cookies may affect website functionality.
Opt-Out of Analytics & Advertising
You can opt out of specific tracking tools:
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Google Analytics Opt-Out Add-on:
https://tools.google.com/dlpage/gaoptout -
Google Ads Personalisation Settings:
https://adssettings.google.com -
Digital Advertising Alliance Opt-Out:
https://optout.aboutads.info
Data Retention
Different cookies are stored for different periods:
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Session Cookies: Deleted automatically when you close your browser
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Persistent Cookies: Remain on your device for a defined period (typically 30 days to 2 years) or until manually deleted
Retention periods depend on the specific purpose of each cookie.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. Any updates will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have any questions about this Cookie Policy or how we use cookies, please contact us:
Email: support@watchbrickmod.com
Live Chat: Available on our website
Response Time: 24–48 hours
Your Privacy Matters
We use cookies to improve your experience while respecting your privacy and choices. You remain in control at all times.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Where do you ship and will I pay duties?
We ship internationally to most countries using DHL Express.
All Watchmods timepieces are hand-assembled in our Hong Kong workshop and shipped directly from Hong Kong to your delivery address.
Import duties, taxes, and customs fees (if any) are determined by your local customs authority and are the responsibility of the customer. These charges vary by country and are not included in the product price.
We declare shipments accurately and provide full tracking information so you can monitor your delivery every step of the way.
When will my order be shipped?
Each watch is hand-assembled to order in our workshop.
Our typical production time is 4–6 business days before shipping.Once your watch is completed and quality checked, it will be dispatched via DHL Express, and you will receive a tracking number by email. Shipping Policy
Where do you ship from?
We are an Australian-owned brand. To ensure the highest craftsmanship, our primary workshop is in Hong Kong.
This strategic location allows us to work closely with elite suppliers, ensuring every watch is hand-assembled and regulated by our team. Unlike generic drop-shippers, we personally vet every build before global shipping.
How long does shipping take?
We ship all orders using DHL Express.
Delivery typically takes 4–8 business days after your order has been dispatched.
Once shipped, you will receive a tracking number so you can follow your delivery in real time.
Why does my DHL tracking only show “Shipment information received”?
This status may appear shortly after dispatch. Your parcel has already been handed over for export processing, but because we ship orders in bulk through our logistics partner, it can take a few days before DHL performs the first scan and updates tracking details.
This is normal, especially during peak seasons or when the Hong Kong hub is experiencing high volume. Once DHL completes the initial scan, tracking will update and move normally.
What is your return policy?
We offer a 30-Day Return Window on eligible products.
Returns are always accepted for manufacturing defects, faults, or incorrect items. In these cases, we will provide a repair, replacement, or refund.
To start a return, contact us at Support@watchmods.com.au for approval. Return and Refund Policy
Orders
Below are some of are common questions about orders
What payment methods do you accept?
We accept Visa, Mastercard, AMEX, Apple Pay, Google Pay, Shop Pay.
All payments are securely processed through Shopify’s ShopPay System, ensuring safe and encrypted transactions.
What comes with my order?
Each WatchMods timepiece includes a premium protective box, warranty documentation, and a complimentary adjustment tool kit.
How do I contact support?
Use our contact page or email us at Support@watchmods.com.au. Our team replies to most queries within 1–2 business days.
Products
Below are some common questions about our products
What is a Custom Seiko Mod Watches ?
A Custom Seiko Mod Watch is a timepiece built using high-quality aftermarket components and a reliable Seiko-compatible movement such as the NH35, NH34, or VK63.
Each watch is individually hand-assembled to create a unique design that is not available as a standard factory model.
Disclaimer: Watch Mods is an independent brand and has no affiliation with Seiko or any other manufacturer.
How long does it take to build a mod watch?
Every watch is hand-assembled to order.
Our typical build time is 4–6 business days, followed by full quality checks before dispatch.
Do you provide a warranty?
Yes. All watches come with a 12-month mechanical warranty covering movement and assembly defects.
This does not include normal wear, accidental damage, or water misuse.
Are the watches water-resistant?
Most models are rated at 3ATM, suitable for daily wear and light splashes.
They are not designed for swimming or diving unless specifically stated.